1. Introduction

Welcome to Jewett Roofing Company. These Terms and Conditions ("Terms") govern your use of our website and the services we provide. By accessing our website, requesting a quote, or using our services, you agree to these Terms.

Please read these Terms carefully. If you do not agree with any part of these Terms, please do not use our website or services.

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2. About Us

Jewett Roofing Company is a family-owned and operated business serving Utica, Marcy, New Hartford, Whitesboro, Clinton, and all of Central New York. We specialize in roofing, siding, windows, skylights, and exterior home services.

Contact Information:

• 📞 Phone: 315-796-9120

• ✉️ Email: jewettj2@gmail.com

• 📍 Address: 171 Melrose Ave, Utica, NY 13502

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3. Services and Estimates

Free Estimates

We provide free, no-obligation estimates for our services. While we strive for accuracy, estimates are based on the information provided at the time of inspection. Final pricing may change if:

• Additional work is discovered during the project

• Material costs change

• You request changes to the scope of work

We will always inform you of any changes and obtain your approval before proceeding.

Scope of Work

The scope of work for any project will be clearly defined in your estimate or contract. We perform services with reasonable care and skill, using quality materials and proven techniques.

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4. Website Use

Permitted Use

You may use our website to:

• Learn about our services

• Request free estimates

• Contact us with questions

• View our portfolio and testimonials

Prohibited Use

You may not:

• Use our website for any unlawful purpose

• Attempt to gain unauthorized access to our systems

• Use automated tools (bots, scrapers) to collect information

• Interfere with the proper functioning of our website

• Post false, misleading, or harmful content

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5. Intellectual Property

All content on our website—including text, images, logos, graphics, and design—is the property of Jewett Roofing Company or our content providers and is protected by copyright and trademark laws.

You may not:

• Copy, reproduce, or distribute our content without permission

• Use our logos or branding without authorization

• Modify or create derivative works from our content

If you wish to use our content, please contact us for permission.

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6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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7. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or review sites). These links are provided for your convenience. We do not control or endorse these third-party sites and are not responsible for their content or privacy practices.

You access third-party sites at your own risk.

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8. Limitation of Liability

To the fullest extent permitted by law:

No Warranties

Our website is provided "as is" and "as available." We make no warranties, expressed or implied, regarding:

• The accuracy, reliability, or completeness of information on our site

• The availability or uninterrupted operation of our site

Limitation of Liability

Jewett Roofing Company, its owners, employees, and affiliates shall not be liable for:

• Any direct, indirect, incidental, or consequential damages arising from your use of our website or services

• Loss of profits, data, or business opportunities

• Damages resulting from inability to use our website

This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise) under which the claim arises.

Service Liability

Our liability for services we perform is limited to the contract price for those services. We are not responsible for:

• Pre-existing conditions not identified during inspection

• Damage caused by events outside our control (weather, natural disasters, etc.)

• Work performed by third parties not hired by us

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9. Warranties on Services

Workmanship Warranty

We stand behind our work. Specific warranties for workmanship and materials will be outlined in your contract or estimate. If you have concerns about our work, contact us, and we will address them promptly.

Manufacturer Warranties

Materials used in our projects may come with manufacturer warranties. We will provide you with documentation for any applicable manufacturer warranties. These warranties are between you and the manufacturer.

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10. Payment Terms

Payment

Payment terms will be outlined in your estimate or contract. Generally:

• A deposit may be required before work begins

• Final payment is due upon completion

• We accept cash, check, or credit card

Late Payments

Late payments may incur interest charges or collection fees as permitted by law.

Refunds

Refunds are handled on a case-by-case basis. If you are unsatisfied with our work, please contact us. We will make reasonable efforts to resolve any issues.

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11. Cancellation and Rescheduling

Customer Cancellation

If you need to cancel or reschedule, please notify us as soon as possible. Depending on the project stage, cancellation fees may apply.

Weather Delays

Work may be delayed due to weather conditions. We will communicate any delays and work with you to reschedule.

Materials

Special-order materials may not be refundable if you cancel after they have been ordered. This will be communicated to you before ordering.

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12. Insurance and Licensing

Jewett Roofing Company is fully insured and carries:

• General liability insurance

• Workers' compensation insurance

• Required local and state licenses

Proof of insurance and licensing is available upon request.

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13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved in the courts located in Oneida County, New York.

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14. Dispute Resolution

Informal Resolution

We encourage you to contact us directly with any concerns. Most disputes can be resolved through open communication.

Mediation and Arbitration

If a dispute cannot be resolved informally, we may agree to mediation or binding arbitration instead of court litigation. Any mediation or arbitration will be conducted in Oneida County, New York.

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15. Indemnification

You agree to indemnify and hold harmless Jewett Roofing Company, its owners, employees, and affiliates from any claims, damages, or expenses arising from:

• Your use of our website

• Your violation of these Terms

• Your violation of any laws or third-party rights

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16. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a new "Last Updated" date.

We encourage you to review these Terms periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

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17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

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18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Jewett Roofing Company regarding your use of our website and services.

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19. No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

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20. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please reach out:

Jewett Roofing Company
171 Melrose Ave
Utica, NY 13502

📞 Phone: 315-796-9120
✉️ Email: jewettj2@gmail.com