1. Introduction

Jewett Roofing Company ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

We are a family-owned roofing and exterior services business serving Utica, Marcy, New Hartford, Whitesboro, Clinton, and all of Central New York. Your trust matters to us, and we take your privacy seriously.
 

2. Information We Collect

Information You Give Us

When you contact us through our website, request a quote, or communicate with us, we may collect:

• Your name

• Your email address

• Your phone number

• Your physical address or service location

• Details about your roofing or exterior project

• Any other information you choose to share with us

Information Automatically Collected

When you visit our website, we may automatically collect:

• Your IP address

• Browser type and version

• Pages you visit on our site

• Date and time of your visit

• Referring website (if you came from another site)

• Device information (desktop, tablet, or mobile)

We use this information to understand how visitors use our website and to improve your experience.
 

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide you with free estimates

• Schedule appointments and service calls

• Communicate with you about your project

• Send you important updates about your service

• Improve our website and services

• Send occasional promotional information (only if you opt in)

• Comply with legal requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.
 

4. How We Share Your Information

We may share your information with:

• Service Providers: Companies that help us run our business, such as website hosting, email delivery, and payment processing. These providers only have access to the information needed to perform their services and are contractually obligated to protect your data.

• Legal Obligations: When required by law, court order, or government regulation, we may disclose your information.

• Business Transfers: If we ever merge, acquire, or sell our business, your information may be transferred as part of that transaction.
   

5. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) to:

• Remember your preferences

• Understand how you use our site

• Improve site functionality

You can control cookie settings in your browser. Most browsers allow you to block or delete cookies, but doing so may affect your experience on our site.
 

6. Third-Party Links

Our website may contain links to other websites (such as our Google Business Profile or social media pages). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
 

7. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission

• Limited access to personal information

• Regular monitoring of our systems

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
 

8. Your Rights

You have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your information (subject to legal requirements)

• Opt out of marketing communications at any time
   

To exercise any of these rights, contact us at:
📞 315-796-9120
✉️ jewettj2@gmail.com
📍 171 Melrose Ave, Utica, NY 13502
 

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.
 

10. SMS and Text Message Communications

By providing your phone number and opting in, you consent to receive text messages from Jewett Roofing Company regarding:

• Project updates and appointment confirmations

• Service-related communications

• Occasional promotional offers (only if you opt in)

Standard message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message we send. After you opt out, you will receive no further text messages from us. Reply HELP for assistance, or contact us directly.

Consent to receive text messages is not a condition of purchasing our services.
 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this policy periodically.

If we make significant changes, we may notify you by email or through a notice on our website.
 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

Jewett Roofing Company
171 Melrose Ave
Utica, NY 13502

📞 Phone: 315-796-9120
✉️ Email: jewettj2@gmail.com

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